FAQ

SHIPPING 
We ship the same day if ordered before 3PM AEST. We ship the next business day if ordered after 3PM. We use Australia Post and Sendle to ship our orders. Each will vary based on location of delivery and the size of the order. If you have any questions please shoot us an email.
.
.
HOW DO I USE MY AURA CRYSTAL BOTTLE?
All you need to do, is fill your Aura Crystal Bottle with filtered water whilst you set your intention to be amplified and infused by your crystal and you're ready to go!
.
.
WHAT IS ELIXIR?
So what is crystal elixir anyway? Well crystal elixirs infuse the your plain filtered drinking water with the healing energy of the crystal and with our beautiful bodies being made up of 70% water it is the most easy way to benefit from the healing powers of the crystals on a cellular level realigning the chakras and aiding your body emotionally, physically and spiritually. You'll be drinking that magical charged water that is believed to aid your body from the inside out.
.
.
HOW MUCH WATER CAN MY BOTTLE HOLD?
Each varies ever so slightly due to the different sizes of the natural crystals but each is approx 550ml.
.
.
WHAT IS THE BOTTLE MADE FROM?
The bottle is made of glass, natural crystals and stainless steel. 
.
.
HOW IS THE CRYSTAL FIXED TO THE BOTTLE?
The crystal is wired with stainless steel to a stainless steel platform which screws onto the base of your bottle.
.
.
HOW DO I KNOW WHICH CRYSTAL TO CHOOSE?
There is two ways to go about this. Number one is, which do you feel most drawn to? Thats usually your answer right there, if you are still unsure, read the properties of each crystal on the products links and if you feel pulled towards one more than the others with the properties and energies that the crystal offers, then that's the one for you! Set your intention and off you go!
.
.
DO YOU SELL THE CRYSTALS INDIVIDUALLY?
Yes! We do, they will be back in stock shortly! They were so popular with our pre-sale that they sold out in the blink of an eye!
.
.
HOW DO I CLEAN MY BOTTLE?
The glass can be washed in the dishwasher, however to keep our beautiful logo there forever, we reccomend hand washing with the lid and the base, making sure that you also wash the seals that are in the top and bottom as well.
As for your crystals, our favourite way to charge them is outside under the full moon. This will replenish all the energy you draw out from the crystal.
.
.
WHAT DO I DO IF I BREAK MY BOTTLE?
Although our bottles are very tough, they are still glass and can scratch and break. If you break the glass, please contact us and we can arrange a replacement piece for you for an additional cost.
.
.
 MY BOTTLE LEAKS A LITTLE BIT WHEN I FIREST FILL IT, IS THIS NORMAL?
Yes! Please do not worry. When you fill your bottle, please make sure the seals inside are pushed all the way down to the bottom of the lid and base. Ensure the lid and base are screwed on tight. When you fill the bottle, give it a little shake in the sink get any excess water off it that may have been pushed out by the seals. Wipe it down, pop your neoprene sleeve on and you're all set!